Support
Help for the BarbaVox mobile app (Android and iOS).
Contact
- Email: info@barbasolution.com
- Phone: +387 61 447 482, on working days [working hours]
- Address: BarbaSolution, Musala 7, 71000 Sarajevo, Bosnia and Herzegovina
For your account, password and permissions, contact your agency administrator: accounts are created in the agency's BarbaVox system, not in the app.
Frequently asked questions
How do I sign in?
With the email and password you received from your agency.
Does the app record calls?
No. Only your own summary is recorded, and only after you tap "Start recording".
Does the app work offline?
Yes. Your work is saved on the phone and sent when you are back online. You can see what is waiting under Today → Saved on this device.
Reminders do not arrive
Allow notifications for BarbaVox in the phone settings. On Android, also allow "Alarms & reminders" so that reminders arrive at the exact time.
How do I turn on after-call prompts?
Android only: Settings → After a call → Enable post-call prompts.
How do I delete my account?
See the Account deletion page.
You can get the user guide from your agency or by request at info@barbasolution.com. To learn how your data is processed, read the privacy policy.